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v2.6.0June 2026Admin & Account Management Enhancement5 features
Member Profile · Account Detail
P
Patchara Wongsilp
Gold Member · Siam Branch · Last active 3 days ago
✓ Staff insight → becomes a permanent brand asset
Member Tags — Freeform customer tagging, unlimited fields and languages
Capture customer insights your old system couldn’t store — preferences, behaviors, special context. Data stays with the brand even as your team changes.
- Freeform tags — name them anything, supports Thai, English, and emoji
- Every team member sees the same customer context — no starting from scratch
- Preserve customer LTV even when staff turns over
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When customer data is more than numbers — how Member Tags turns staff insight into a lasting brand asset
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Coupon Lifecycle Management — Track origin, usage, and status of every coupon
Know instantly how each customer received their coupon, whether they’ve used it, when, at which branch — or if they let it expire. Suspend / Void / Reactivate without waiting for Dev.
- Coupon origin — redeemed, received via Promotion Campaign, or granted from a specific activity
- Usage status — Used / Unused / Expired with exact timestamp and branch
- Suspend / Void / Reactivate with logged reason — no Dev required, every action has an Audit Log
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Why “issuing coupons” isn’t enough — and how Coupon Lifecycle lets CS close cases without Dev
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Brand Switcher (Single Sign-On) — 1 login, switch brands instantly from the dropdown
No more repeated logout/login when managing multiple brands — select a brand and the admin panel switches context automatically.
- Manage unlimited brands in your group from a single account
- Header always shows “Working on [Brand]” — reduces the risk of viewing the wrong brand’s data
- Offboard staff — close 1 account and instantly revoke access across all brands, no gaps
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1 person managing 4 brands, forced to juggle 4 passwords — here’s how Brand Switcher solves it
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Role & Permission (RBAC) — Set team permissions per module
Precisely control what each role can do in each module — Marketing works freely without touching financial approvals or system settings.
- 5 ready-to-use roles: Super Admin / Admin / Marketing Manager / Call Center Manager / Call Center
- Assign each user View / Manage / Approve / Export permissions per module independently
- Admins can update the Role Matrix without Dev — changes take effect on next login
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What is RBAC, and why multi-brand access needs precise permission management
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Account Management Enhancement — Search, view details, and track every member action
A fully redesigned member management UI — from search to profile details to an Admin Log that records every change with timestamp and operator.
- Search Account — find members faster with Tier Filter and easy-to-read results
- Account Detail — see Profile, Identity & Contact, Loyalty Settings, and Member Tags on one page
- Admin Log — every action is logged automatically with timestamp and operator for full auditability
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How the new Account Management gives CS full access to member data and tracks every action
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